How TotalGest helps improve or achieve business goals

Management of magazine subscriptions and renewals

Find out how the Lugano Review uses TotalGest and what the results are

The challenge

Managing all magazine subscribers, with weekly mailings and annual renewals was the challenge we faced with this client.
Precise and error-free management of contacts to avoid postal returns was critical, as was being able to quickly manage mass renewals with associated billing.

The solution

With the subscriptions module, we were able to provide a solution that allows in just a few clicks to renew magazine subscriptions, create invoices (with a very customized template) and send them via email or mail to customers.

By printing the magazine weekly in hard copy and sending it via Postal Mail, a file is generated by TotalGest for the printer containing all the accurate and up-to-date master data from time to time.

The result

The various implementations with the subscription module allowed for improved weekly management of magazine subscribers and related billing.
Internal processes have been optimized allowing for improved workflows.